Privacy Policy

This privacy policy applies to the websites ("Website") operated by Cool Stuff Trading GmbH ("Cool Stuff," "we," "our," and "us"), located at Erdmannstr. 12, 10827 Berlin, service@mister-poppers.de, and to the processing of personal data by Cool Stuff as described in this privacy policy. The terms "visitor," "you," and "your" refer to you, the user.

In this overview, you will learn what data Cool Stuff, as the data controller, collects from you and for what purposes we use this data. The European Data Protection Directive applies to the processing of personal data.

We always strive to ensure that the personal data we receive and use is stored, used, transferred and otherwise processed in accordance with our legal obligations.

The data you provide on Mister-Poppers.de (our "Website") may be processed by the following companies: Cool Stuff Trading GmbH, Erdmannstr. 12, 10827 Berlin; as well as by any other third-party provider expressly entrusted with processing personal data for Cool Stuff, without being directly responsible to Cool Stuff. Procedures are in place to ensure the security and confidentiality of the personal data processed.

What are personal data?
This Policy details the personal information we collect, use, and transfer (i.e., process). This generally includes your name, home address, telephone number, email address, IP address, billing and account information, and other information that results from providing you with our goods and services.

Data we collect online
1. GENERAL BROWSING: We process navigation data that indicates which areas of our website visitors access. This data allows us to determine which areas of our website are most frequently visited and helps us improve the quality of your online experience by identifying and expanding the most popular features and services. We may also process other non-personal data (such as domain type, browser version, or service provider) that provides us with information about the general use of our website.

2. PERSONAL DATA: If you fill out a general contact form on our website (e.g. to ask a question about products), we may collect your name, email address and the data included in your message.

Subscribe to the newsletter
When you sign up for our newsletters (i.e., "Subscribe"), you will be asked to provide your email address and consent to the processing of your personal data. By signing up for the newsletter, you will receive product information that we provide via email.

Create an account
Online visitors have the option to create an account on our website. Creating an account allows you to save a wish list and use quick checkouts by automatically filling in your billing address and preferred shipping options. To create an account, you must provide your email address and a password; optionally, you can also provide your name, mailing address, and phone number. By doing so, you consent to the processing of your personal data.

Shopping in the online shop
For this purpose, when you purchase items through our website, we collect your personal information (i.e. name, billing and delivery address, email address, telephone number and payment card information) as well as information about your purchases on our website, which we may combine with information about your purchase in the store.

Use of the collected data
We process the data collected via our website in accordance with applicable data protection law and for the following purposes:

To understand your needs and preferences, to develop, market, sell or offer products and services and, where appropriate, to conduct surveys, research and analysis.

To complete your transaction for our items or to process your return or exchange.

To manage and develop the business operations of us and our subsidiaries, to manage your accounts with us, and to record and process your payments to us.

To detect and protect ourselves, our affiliates and other third parties from negligence, fraud, theft and other illegal activities, and to monitor compliance with our and your internal policies.

To carry out appropriate fraud checks, whereby the personal data you provide may be transferred to a credit reference database which may store this data.

To confirm addresses you provide on the Site, which may be transmitted to an address verification service provider who may store them in their records.

To comply with regulatory, tax, investigative or other monitoring obligations or other legal or statutory disclosure requirements, to the extent permitted by applicable laws, rules and regulations in connection with our provision of goods and services to you.

Data that we pass on to third parties

1. EMAIL ADDRESSES
We will neither sell your email address to third parties nor grant third parties the right to process your email address.

Please note: If you wish to be removed from our newsletter list, you will still receive email confirmations from us regarding orders you place on our website.

2. POSTAL ADDRESS
We will neither sell your postal address to third parties nor grant third parties the right to process your address.

3. SERVICE PROVIDER
Please note that we may engage third parties to perform services for us or on our behalf, such as fulfilling orders, processing payments, monitoring site activity, credit checks, address verification, offering site content, managing data, conducting surveys, and administering emails, drafts, or contests. Such third parties may have access to your personal information to provide services to Cool Stuff. These third parties may process personal information for Cool Stuff without reporting directly to Cool Stuff, but are not authorized to use your information for any other purpose.

4. LEGALLY REQUIRED DISCLOSURES
Please also note that we may disclose certain information about you if we are required to do so by law, believe that we are required to do so by law, or if we reasonably believe that disclosure is necessary to protect the users of our website.

5. SHARING INFORMATION WITHIN OUR CORPORATE STRUCTURE
We may share the information you have provided to us (including your personal information) with any member of our group, which includes our branches and subsidiaries, our ultimate holding company and the branches and subsidiaries of our holding company.

If cases 3, 4, or 5 (as described above) occur, your data may be transferred to countries outside the European Economic Area, where laws may provide a lesser level of protection for your personal information. We will therefore ensure that, where necessary, all appropriate safeguards are in place for such transfers and that all applicable laws and regulations are complied with.

Direct marketing
We may occasionally process your personal data to send you marketing emails about our products; in this case, your prior consent is required. These emails may contain features that help us ensure that you received and were able to open the message.

You can stop receiving such marketing emails at any time free of charge by following the instructions in the emails.

Storage of data
Any data you provide to us will be sent to us. We store and process your personal data and other data we collect from you in the United Kingdom and the Netherlands. Our third-party service providers, whom we may employ from time to time to fulfill orders, process payments, monitor the website, protect against fraud, verify addresses, and deliver emails, may also store and process your personal data in EU countries. We and our third-party service providers listed above may need to disclose your personal data stored in EU countries if required by applicable laws, rules, and regulations.

Cookies

1. WHAT ARE COOKIES AND HOW DO WE USE THEM?
We use a browser feature called a "cookie" that can uniquely identify your computer. Cookies are typically stored on your computer's hard drive. We use information collected by cookies to evaluate the effectiveness of our website, analyze trends, and administer our website. The data collected by cookies allows us to do things like determine which parts of our website are most visited and what difficulties our visitors have accessing our website. With this knowledge, we can improve the quality of your experience on our website by identifying the most popular features and information and by troubleshooting access problems. We also use cookies to keep track of the items you have placed in your shopping cart and whether your computer has been used to visit our site before. This allows the shopping cart contents of visitors who have created an account to be retained between visits. We also use cookies or a technology known as "web bugs" or "clear GIFs," which are typically embedded in emails, to confirm your receipt of an email and your response to our emails, and to provide you with a more personalized experience when using our website. Cookies do not collect any personally identifiable information.

2. WEBSITE ANALYSIS
We work with third-party service providers to help us collect information about how our website is used. Our service providers store cookies on your computer's hard drive and receive general purchase information and other selected data that tells us how visitors navigate our website and what products they view. Our service providers analyze the data and provide us with aggregate reports. The data and analytics provided by our service providers are used to better understand our visitors' interests in our website and to better serve those interests. The data collected by our service providers may be linked and combined with data we collect while you visit our website. Our service providers are contractually prohibited from using the data they receive through our website for any purpose other than to support us.

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will shorten your IP address beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of Cool Stuff, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. Furthermore, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link. The current link is

http://tools.google.com/dlpage/gaoptout?hl=de.

Consent
By submitting personal information to us, you consent to our collection, use, and disclosure of such information for the purposes and uses set out in this Privacy Policy.

Objection (opt-out)

1. EMAIL ADDRESSES
If you no longer wish to receive newsletter emails from us, please click here.

Please note: If you wish to be removed from our newsletter email marketing list, you will still receive email confirmations from us about orders you place on our website.

2. COOKIES
If you do not want us to analyze your anonymous browsing and purchasing behavior through your use of this service, you can disable the cookie setting in your web browser. However, if you do, you will no longer be able to use certain features and services we offer on our website, such as shopping in our online store.

3. GOOGLE ANALYTICS
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link. The current link is

http://tools.google.com/dlpage/gaoptout?hl=de.

Access and updating personal data
We strive to keep the personal information of users who have created an online account on our website up to date. Therefore, you will be given the opportunity to update or change your personal information. This includes your billing address and preferred shipping method. Simply log in to your account with your username and password. There, you'll see a menu where you can update your information.

Data protection for children and young people on our website
Our website is not directed to children and young people under the age of 18, and no one under the age of 18 may provide personal information or create an account on our website.

Left
To make our website more convenient and enjoyable, it may contain links to other websites operated by third parties ("External Websites"). We do not control and are not responsible for the privacy practices or content of these external websites. We strongly encourage you to review the privacy policies of each external website to ensure that you agree with the privacy policies and practices of those websites.

Privacy Policy Update
As we continue to offer new and different types of content and services to our customers, we may revise this Privacy Policy from time to time to reflect changes in how we collect, use, or share information. We will notify you of changes to our Privacy Policy by placing a notice on our website. If there are material changes to our information collection, use, and sharing practices, they will apply only to future information collection.

Safety notice
We limit the number of employees who have access to the database containing personal information. Our employees are also advised of the importance of keeping this information confidential.

Mister-Poppers.de is designed to accept orders via web browsers that support Secure Socket Layer (SSL) technology, including Mozilla Firefox, Microsoft Internet Explorer, and Apple Safari. Additionally, some components of the website require Adobe Flash Player 9.0 or higher.

Although we use the security measures described above on this website, you should be aware that 100% security cannot always be guaranteed.

Questions about data protection
If you have any questions, comments, or concerns regarding our privacy practices or legal compliance, please email us at service@mister-poppers.de or write to us at the following address:

Cool Stuff Trading GmbH, Erdmannstr. 12, 10827 Berlin